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Francesco Grossi

CRM & Digital Marketing Senior Specialist 

ROLE
Teacher of CRM module: how to build effective customer relationship management

AREAS OF EXPERTISE

  • CRM e Loyalty Program 
  • Social Media 
  • Brand Awareness 
  • Insights and statistics related to Social and CRM performance

INTRO

I am a professional working in the field of Digital Marketing for about 10 years. 

Graduated in Economics and Business Management from LUISS Guido Carli in Rome I later also obtained a Master’s degree in Luxury Management from the Sole 24ore Business School in Milan. 

My goal is to support small/medium enterprises in digital development and growth. Growth that points toward omnichannelality and seeks to stay abreast of technology and innovation. 

I also do training, especially aimed at those entering the world of Digital Marketing and CRM.

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